Getting started
Looking for answers? We’re here to help!
Introduction to Ariya
What is Ariya?
A chat and voice-enabled AI application developed by phamax that can answer questions using your own data!
With Ariya, you can get information anytime, anywhere.
How to use Ariya: your quick start guide
It is as simple to use as your everyday digital assistant at home, but for business information.
Ariya is "on the go"
- Ariya works anywhere – whether you are working, in the middle of a review, or are simply ON THE GO
- You can access Ariya on a web browser from any of your smart devices with the assigned link provided to you during onboarding
Ariya works with the following OS and browsers
Operating System
Windows 10, macOS versions 10.x, and above
Mobile
iOS and Android
Browser
Chrome and Safari
Help Center
Open the app link on chrome or safari browser
If you are added to client SSO, you will be able to log in directly to the chat window
- Please go to the web browser settings and click on ‘privacy and security’ to grant permission for the microphone
Once the permission is granted, the user can now start using the application
Open the app link on chrome or safari browser
If you are added to client SSO, you will be able to log in directly to the chat window
Please open ‘settings’ on your phone or tab and click on ‘privacy’ to grant permission for the microphone
Once the permission is granted, the user can now start using the application
Data visualization can be customized to choose required chart type.
Currently, Ariya functions based on the user’s query, where it finds the closest match (using keywords from the query), classifies the intent and returns the best-suited answer from the database. Otherwise, Ariya prompts with a list of probable questions or asks to try with another question.
In such case, please try asking the question slightly different or by including a few more keywords.
Currently Ariya is evolving and learning, your feedback is valuable to upgrade and improve our product!
Troubleshooting
For login-related issues, please raise a ticket with your company’s IT helpdesk team.
What Ariya can't answer (disclaimer)
Ariya might not be able to give you information on the weather forecast or best places to dine in, but it could give you business information related to your function like:
- Product-related information
- Disease-related information
- Pharmacovigilance
- Marketing & Brand
- Adverse events
Refer to the manual shared at the time of onboarding for the scope of question/categories you can ask in your company’s customized version of Ariya.